Privacy Policy for LZ World Tour

Introduction

This privacy policy explains how we collect, use, and protect your personal data when you interact with our websites, purchase tickets, or contact us. This includes data collected via our Ticket Tailor ticket sales website (tickets.lzworldtour.com) and our main event website (www.lzworldtour.com).

We are LZ World Tour, a registered business under LZ World Tour LLC with business address at 9030 SR 46, Mims, FL 32754, United States. For the purposes of data protection laws, including the General Data Protection Regulation (GDPR), we act as the data controller where we determine the purposes and means of processing your personal data.

If you have any questions about this policy, please contact us at hey@lzworldtour.com.

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What Personal Data We Collect

We collect and process the following types of personal data:

When you buy a ticket or product

  • Full name
  • Email address
  • Billing address
  • Payment details (handled securely via our ticketing/payment processor)
  • Information about other attendees you register (e.g. if you buy for a group)

By submitting information on behalf of others, you confirm that you have obtained their consent or are legally permitted to share their data with us.

When you use our website or ticketing platform

  • IP address
  • Browser type and version
  • Device type and OS
  • Time zone and language settings
  • Referring URL or site
  • Browsing activity and interactions

This information is collected via cookies and analytics tools (see “Cookies & Tracking” below).

When you contact us

  • Name
  • Email address
  • Phone number
  • Any other personal information you include in your message

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How We Use Your Data

We use your personal data for the following purposes:

  • To process your ticket purchase and deliver event-related services
  • To send you confirmation emails and important event updates
  • To respond to your queries and provide support
  • To improve our websites and marketing based on visitor behaviour
  • To send you marketing communications (only if you opt in)
  • For fraud prevention, compliance, and legal obligations

We rely on different legal bases for processing, including performance of a contract (ticket sales), consent (marketing), and legitimate interests (analytics and service improvements).

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Marketing Communications

If you opt in to receive event news or updates, we may send occasional emails about LZ World Tour or future events. You can unsubscribe at any time by clicking the link in our emails or contacting us at helll@lzworldtour.com.

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Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand user behaviour.

Analytics

We use Google Analytics to gather anonymised data about how visitors use our websites. This helps us improve content and user experience.

Advertising

We use Facebook Pixel to understand your interaction with our websites and to deliver relevant ads on Facebook and Instagram. By using our websites, you consent to the use of these technologies unless you opt out or disable cookies via your browser or a cookie banner where presented.

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Who We Share Your Data With

We only share your data where necessary and never sell it. We may share your data with:

  • Ticketing providers (e.g. Ticket Tailor)
  • Payment processors (e.g. Stripe or PayPal)
  • Email and CRM platforms for communication
  • IT and analytics service providers
  • Legal or regulatory authorities if required by law

We ensure that all partners process data securely and in line with relevant privacy laws.

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International Data Transfers

We operate globally. Your data may be transferred and stored outside of your country, including the United States, where our business is based.

Where personal data is transferred from the EU or EEA, we ensure appropriate safeguards are in place in compliance with the GDPR, including contractual clauses or certification schemes such as EU-U.S. Data Privacy Framework (where applicable).

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Your Data Protection Rights (GDPR & International)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time (where applicable)
  • Object to processing or request restriction
  • Lodge a complaint with a data protection authority

To exercise any of these rights, email us at hello@lzworldtour.com.

If you’re located in the EU or EEA, your supervisory authority is the Irish Data Protection Commission (DPC): www.dataprotection.ie

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Data Security

We take reasonable steps to protect your data, including encryption of payment data, secure servers, and access controls. However, no system is 100% secure and we cannot guarantee the absolute security of your data.

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Retention

We keep your personal data:

  • For marketing, until you opt out
  • For ticket purchases, for up to 12 months after the event to handle queries
  • For legal and tax purposes, as required by law

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Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page and dated accordingly.

Last Updated: 21st July, 2025